Privacy policy

Privacy Policy

Last updated: April 16, 2026

EverAfterCrafts operates this store and website, including all related information, content, features, tools, products, and services (the “Services”). EverAfterCrafts is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from the Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will take priority with respect to your personal information.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

“Personal information” means any information that identifies or can reasonably be linked to you.

We may collect the following:

• Contact details: name, billing/shipping address, phone number, email

• Payment information: card details, transaction data, payment confirmations (processed securely via Shopify)

• Account information: username, password, preferences

• Order information: items viewed, added to cart, purchased, returned, or exchanged

• Communications: messages you send to us

• Device information: IP address, browser, device type

• Usage data: how you interact with our website

How We Collect Your Information

We collect personal information:

• Directly from you (when you place an order, contact us, or create an account)

• Automatically through cookies and similar technologies

• From Shopify and service providers who help us run our business

• From trusted third-party partners

How We Use Your Information

We use your information to:

• Process and fulfil your orders

• Provide customer support

• Improve and personalise your shopping experience

• Send order updates and service-related messages

• Send marketing communications (you can opt out anytime)

• Prevent fraud and maintain security

• Comply with legal obligations

Content Creation (Photos & Videos)

We may occasionally create and share content showing:

• The making of custom items

• The packing of orders

We take your privacy seriously:

• We will never share personal information such as your full name, address, or contact details

• We may share your first name only, and only with your permission

• If you do not wish your order to be included in any content, you can let us know at any time

Sharing Your Information

We may share your information with:

• Shopify (to operate our store)

• Payment providers and shipping companies

• Service providers (e.g. IT, analytics, customer support)

• Marketing partners (for ads and promotions, where permitted)

We only share what is necessary and require third parties to respect your privacy.

We may also disclose information if required by law.

International Transfers

Your information may be processed outside your country (including outside the UK/EEA).
Where this happens, we use legally approved safeguards to protect your data.

Your Rights

If you are in the UK or EEA, you may have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion of your data

• Restrict or object to processing

• Withdraw consent at any time

• Request a copy of your data (data portability)

To exercise your rights, contact us using the details below.

Data Retention & Security

We only keep your data as long as necessary to:

• Provide our Services

• Meet legal obligations

• Resolve disputes

We take reasonable steps to protect your data, but no system is completely secure.

Children’s Privacy

Our Services are not intended for children.
We do not knowingly collect data from individuals under 16.

Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices.

Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated date.

Contact Us

If you have any questions or wish to exercise your rights, please contact us:

Email: info@everaftercrafts.com
Phone: 07441453541

EverAfterCrafts is the data controller of your personal information for the purposes of applicable data protection laws.